Frequently Asked Questions (FAQ)

Use our Year / Make / Model / Type search tool to quickly find the right parts for your vehicle. Enter your vehicle details, and we'll show you compatible products based on the information available.

If you can't find the part you're looking for, contact our team at support@localautopart.com with your vehicle details and the part you need. We have access to a large supplier network and may be able to help locate it for you.

Yes. All products sold by Local Auto Parts are brand-new aftermarket parts sourced from trusted suppliers. We do not sell used, recycled, or refurbished parts.

We provide fitment information on our product pages whenever available. To
help ensure compatibility, we recommend verifying your vehicle's Year, Make, Model, and Type before placing an order. If you need assistance, our team will be happy to help.

Yes. All products sold by Local Auto Parts include a 1-year warranty.
This warranty applies to the product itself. However, it does not cover labor charges, installation or removal costs, diagnostic fees, towing expenses, rental vehicles, or any other costs that may arise during the repair, replacement, or use of the product.

After processing, most orders are delivered within 2–7 business days across the United States, depending on product availability, destination, and carrier service. Delivery times are estimates and may be affected by weather conditions, carrier delays, high shipping volumes, remote delivery locations, or other circumstances beyond our control.

Shipping costs are calculated at checkout based on your delivery address, package dimensions, package weight, and the selected shipping method. All applicable shipping charges are displayed before you complete your purchase. For certain remote or hard-to-reach locations, additional arrangements may be required, and we will contact you before shipping if needed.

Yes. Once your order has shipped, you will receive a shipping confirmation email with tracking information. Please allow some time for the carrier to update tracking details after the package has been scanned into their system.

If your order arrives damaged or is missing items, please contact our support team at support@localautopart.com within 3 business days of delivery. Include your order number and any relevant photos if available. We'll review the issue and work with the carrier to determine the most appropriate resolution.
If your shipment experiences a significant delay, please contact us as soon as possible so we can investigate the issue and provide assistance.

We accept major payment methods, including Visa, Mastercard, American Express (AMEX), Apple Pay, PayPal, and Shop Pay. All payments are processed securely through trusted payment providers to help ensure a safe and seamless checkout experience.

Your security is important to us. All transactions are encrypted using SSL technology and processed through PCI-compliant payment providers. Sensitive payment information is handled securely by our payment partners and is not stored on our website.

You can contact our customer support team anytime by email at support@localautopart.com. We strive to respond to all inquiries as quickly as possible and are happy to assist with product questions, orders, returns, and general support.

Once the returned item has been received, inspected, and approved by our team, eligible refunds will be issued to the original payment method. Most refunds are processed within 3–10 business days, although the exact timing may vary depending on your financial institution or payment provider.

We do not offer direct exchanges. If you need a different part, please place a new order and submit a return request for the original item in accordance with our Return & Refund Policy.

You can contact our customer support team anytime by email at support@localautopart.com. We aim to respond to all inquiries as quickly as possible and are happy to assist with product questions, orders, returns, and general support.

Yes. We periodically offer promotions, discounts, and special offers throughout the year. Subscribe to our newsletter to stay informed about the latest deals, product updates, and exclusive offers.

No. Local Auto Parts does not provide installation or repair services. We specialize in supplying quality auto parts and recommend having products installed by a qualified technician when appropriate. Local Auto Parts is not responsible for installation workmanship or service-related issues.